Customer Support

If you have any questions or concerns about your Westwood product, either contact your retailer or Westwood directly via email (support@westwoodbaby.com), or call (908) 719-4707.

Product Registration

To register a new crib purchase online, go to our registration form. You don't need to register, but doing so allows us to contact you in the event we ever need to pass on important safety information. We never share your information with anyone, and we won't email you unless you say it's OK.

If you prefer, you can also download a copy of the registration card here.

Spare Parts

If you need replacement parts, you can either contact your retailer or Westwood directly via email (parts@westwoodbaby.com), or call (973) 305-0444.

Assembly Instructions

You can download assembly instructions here:

Care and Maintenance

After completing assembly, check that all bolts and screws are secure and tight. Hardware can become loose over time, so it is important to periodically check the tightness of all fasteners for as long as you use the crib.

Wood is a natural material. As such, it can be affected by changes in temperature and humidity. Extreme changes in humidity and temperature can cause the wood to warp, swell, crack, or shrink, thus compromising the structural integrity of the crib and making it dangerous to use.

Use caution when placing the crib in storage to avoid extremes in temperature or humidity. Cribs should always be stored indoors in climate controlled, dry locations.

Use care when using a vaporizer or humidifier around the crib. Do not aim the vapor at the crib or any other wooden furniture in the nursery. Avoid using vaporizers or humidifiers for extended periods of time.

To clean the crib, wipe with a damp cloth and immediately the dry the surface. Do not use any chemical cleaners or polishes. Such products can leave a residue on the finish and come in contact with your child.

Your crib has a durable and protective non-toxic finish. However, if you decide to refinish it, you must use a non-toxic finish specified for children’s products. Do not use any toxic stripping methods to remove the old finish.

< Return Home